The Ruiz Family -
Owners of Fastframe

New Roof Addition

Timeliness
Cleanliness
Budget
Quality
Value
Communication
Courteous

"We are the owners of Fastframe in Lafayette. Setting a high bar on excellent customer service is integral to our success. Roofmax recently installed a new energy-efficient roof at our home. From the sales process to installation to final inspection, Roofmax exceeded even our customer service expectations!

Finding a reputable, honest, and dependable roofer can be a challenge. We interviewed many, and Roofmax stood out. Roofmax took the time and effort and delivered excellent customer service through the entire process:

   • The Sales Process ? Roofmax fully evaluated our roofing needs, educated us on roofing alternatives, and designed a roofing system that met our roofing and energy saving needs.

   • Installation ? Our dedicated Project Manager ? our personal liaison ? was continually on site, kept us well informed, promptly addressed any concerns, and kept the project on-track. Their courteous and experienced crew did excellent work and kept the work site clean through the project.

   • Inspection & Walk-through ? Roofmax senior management was onsite for the final inspection, insured the system was completed to expectations and conducted a comprehensive walk-through to educate us on our new roofing system.

Our new Roofmax roof is a superb investment ? to our home?s value ? and for the safety and security of our family.

Should you have a roofing need, I highly recommend you interview Roofmax prior to making your roofing decision. "

-Anthony & Mary Ruiz, Owners
Fastframe in Lafayette, CA.
Overall Rating:

The Williams Family

New Roof Addition

Timeliness
Cleanliness
Budget
Quality
Value
Communication
Courteous

" We're very pleased with the roof.  It's the color I wanted and we were very pleased that the workmen cleaned up each day. "

-The Williams
Pleasanton, CA
Overall Rating:

Lorraine Brauer & Dennis Hamer

New Roof Addition

Timeliness
Cleanliness
Budget
Quality
Value
Communication
Courteous

"Greetings to you all at RoofMax!

I just wanted to let you know how pleased we are with the new roof that your company installed on our house. Your estimator, Mike, provide us with a comprehensive and through estimate and explanation of the entire roof construction process so that we understood from the beginning of the process the specific materials used and how they were installed. He was the only estimator/sales person that we talked to that pointed out our lack of adequate venting in order to ensure the warranty would be valid should something happen in the future. We were very impressed because we felt he was looking out for our interests many years ahead, instead of just getting the quick sale.

On the first day of construction, I was very happy with the crew because they showed up on time and worked hard to keep my yard clean and free of as much debris as possible. I talked with the supervisor, Joe, several times during the construction and was pleased with the attention he took to my roof job. The workers were friendly and professional at all times in my contact with them.

My neighbors were very complimentary on the look of the new roof. We received many comments as to the speed of the installation and the great look achieved with the shingle choice that we made. They were also very complimentary and surprised to get a letter in the mail notifying them of the impending construction event in order to prepare them for the noise and activity at our house.

Thank you for doing such a great job!

Sincerely,

Lorraine Brauer
Dennis Hamer"

-Lorraine Brauer & Dennis Hamer
Antioch, CA
Overall Rating:

The Carpoff Family

New Roof Addition

Timeliness
Cleanliness
Budget
Quality
Value
Communication
Courteous

"Dear John:

When we realized we needed to replace our roof, we did some checking with four roofing companies. Two of the estimates were lower than ROOFMAX. However, we looked into the companies and found, without a doubt, that the reputation of ROOFMAX was unsurpassed.

The crew at ROOFMAX worked very hard and did a superb job removing and replacing our old roof. They upgraded our insulation and added 3 tunnel lights. The lights have enhanced our home a great deal and brightened up areas that were dark, in the master bathroom and the main hallway, as well as the entrance.

When the men finished with the installation, they came back and replaced downspouts and completely cleaned the patio, driveway and even the garage. No one would ever know that a short time ago there was an entire construction crew working on our house. There are no remaining signs - only compliments on what an outstanding improvement the new roof is.

Two of the inspectors were very happy to be working with ROOFMAX. One of them told us that he had not encountered any problems with inspecting a ROOFMAX roof in his career as an inspector. And when the GAF inspector checked out the job, he had only good things to say about ROOFMAX.

So thanks. You have an A #1 organization. As far as we're concerned, you're the best at what you do.

Jan Carpoff
Ken Carpoff "

-Jan & Ken Carpoff
Concord, CA
Overall Rating:

Vera Long
- Longs Drug Store

New Roof Addition

Timeliness
Cleanliness
Budget
Quality
Value
Communication
Courteous

" Thank you for the quality job you did on my home in Orinda , the roof looks beautiful! "

-Vera Long
Orinda, CA
Overall Rating: